Returns & Exchanges
We want you to be fully satisfied with your Bruce Springsteen official merchandise, which is why we offer a 30-day return window for most items in their original, unworn condition. Please note that certain limited edition memorabilia and media items may be subject to specific return restrictions.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and including a copy of your packing slip or return authorization form.
Ship It Back
Affix the prepaid shipping label provided through our portal to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects and approves your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing